Program Practices

Inclusion Policy

Childcare programs provide public accommodation and therefore must comply with the Americans with Disabilities Act. Launch is committed to meeting the needs of all children, regardless of special health care needs or disabilities. As the number of children with chronic health conditions such as asthma, allergies, and diabetes increases, as well as the number of children with emotional or behavior issues, the ability of programs to plan for and include all children is critical. Inclusion of children with special needs has been shown to enrich the childcare experience for all staff, and children and families of enrolled children.

We foster an understanding of diversity among people, expecting and modeling unconditional respect for self and others. We enjoy celebrating and exploring our community’s rich cultural diversity. All children and their families are accepted according to our policies without regard to race, color, religion or belief structure, creed, ancestry, gender or gender identity, sexual orientation, national origin, or the presence of any sensory, mental or physical challenges.


Information required from families

Launch wants to ensure that our programs meet the socio-emotional, physical, and educational needs of the children in our care. We use the New Family Registration form and Emergency/Health Information form to gather pertinent information regarding a child’s development. Upon enrolling a child into our program, we will ask if the child has any educational or socio-emotional concerns. If these concerns are disclosed to us, we can begin a plan to help the child succeed in our program. Please notify the Program Director regarding any changes in your child’s health history, service providers, parenting plans, or custodial documents.

We will ask families for information pertaining to:

  • Physicians
  • Counseling services your family may be involved in
  • Community programs your family is currently involved in
  • Any partnerships your family has had with mental health consultants
  • If your child is on an Individual Education Plan (IEP), 504C plan, or any other Developmental Support Plan

Policy for Handling Complaints of Discrimination

  • Complaints of discrimination must be filed within 180 days of the alleged discrimination.
  • Complaints of discrimination should be given to the site Program Director. The Program Director will forward to the Launch Admin office. If preferred, complaints may be given directly to the Operations Department.
  • Complaints of discrimination may be written or verbal. Anonymous complaints shall be handled in the same manner as any other complaint. If a person is unwilling, unable, or not inclined to put the complaint in writing, the person taking the complaint shall do so.
  • Complaints of discrimination should contain as much as possible of the following information:
    • Name, address, and telephone number or other means of contacting the complainant.
    • The specific Launch location providing the services.
    • A description of a specific action that caused the complainant to believe that discrimination was a factor.